Frequently Asked Questions

Our same day courier service is straightforward. You contact us by phone, email, WhatsApp, or through our website with your collection and delivery details. We provide an instant quote, and once confirmed, we dispatch a dedicated driver to your location — typically within 60 minutes.

Your parcel travels directly from pickup to destination with no hub sorting or detours. This means your consignment is the only one on the vehicle, ensuring the fastest possible delivery time. We cover all of Coventry, the West Midlands, and deliver nationwide across the UK.

We aim to collect within 60 minutes of booking confirmation. For collections in Coventry and the West Midlands, we often arrive in under 30 minutes thanks to our strategically positioned fleet of drivers across the region.

If you have an extremely urgent same day delivery, let us know when booking and we will prioritise getting a driver to you as fast as possible.

We are based in Coventry, West Midlands, and provide same day courier services nationwide across the UK. We cover every major city including Birmingham, London, Manchester, Leeds, Nottingham, Leicester, Derby, Wolverhampton, and everywhere in between.

We also offer European and international delivery services for businesses that need to send urgent consignments abroad. No matter where your delivery needs to go, Maine Couriers can get it there.

Maine Couriers operates 24 hours a day, 7 days a week, 365 days a year. Whether you need an urgent collection at 3am or a Saturday afternoon delivery, our team is available to help. You can call us on 0330 113 2825 any time, day or night.

Yes, absolutely. We operate every day of the year including weekends and all UK bank holidays. There is no additional surcharge for weekend collections and deliveries. Our same day courier service runs around the clock, so you are never left without a delivery option when you need one most.

Same day courier pricing depends on the distance between collection and delivery points, the size and weight of your consignment, and how urgently you need it delivered. We offer competitive rates starting from local Coventry deliveries through to nationwide UK shipments.

Every quote is tailored to your specific job — there are no hidden fees or surprise surcharges. Contact us for a free, no-obligation quote and we will give you a clear price before you commit.

Getting a quote is easy. You can:

Call us on 0330 113 2825 for an instant phone quote.
Email info@mainecouriers.com with your details.
WhatsApp us for a quick response.
Fill out the quote form on our contact page.

Just provide the collection address, delivery address, and a description of what you are sending. We will respond with a price within minutes.

Yes, we offer 30-day credit account terms for businesses that use our same day courier services regularly. A credit account gives you streamlined booking, consolidated monthly invoicing, and preferential rates. It is the most convenient way to manage frequent courier needs.

Visit our Open Account page or call us on 0330 113 2825 to apply. Approval is quick and straightforward for established businesses.

No, there is no minimum order. Whether you need a single envelope delivered across Coventry or a full pallet shipped nationwide, we are happy to help. Every job matters to us, regardless of size. Our same day courier service is designed to be accessible for businesses and individuals alike.

Yes, we provide regular scheduled collection services for businesses that need daily, weekly, or custom-frequency pickups. This is ideal for companies that regularly send documents, parcels, or stock between locations — such as offices, warehouses, or retail branches.

We will work with you to set up a collection schedule that fits your operations, with the same reliability and care you get from our on-demand same day service. Contact us to discuss your requirements.

Yes. We provide real-time updates on your delivery so you always know where your consignment is. You will receive confirmation when your parcel is collected, when it is in transit, and when it has been delivered.

For urgent or high-value shipments, we can provide live GPS tracking and direct communication with your assigned driver. This gives you complete visibility over your same day courier delivery from start to finish.

Our fleet includes a wide range of vehicles to match every job:

Small cars — for documents, envelopes, and small parcels.
Estate cars and small vans — for standard parcels and boxes.
SWB and LWB vans — for larger consignments and multi-box shipments.
Luton vans — for bulky items and high-volume loads.
Flatbeds and curtainsiders — for pallets and oversized freight.

We always match the right vehicle to your job to keep costs down and efficiency up.

Yes, we handle pallets, heavy items, and oversized freight as part of our same day courier service. Whether it is a single pallet of stock or multiple pallets of industrial equipment, we have the vehicles and equipment to collect and deliver safely.

We serve manufacturing, automotive, and logistics businesses across Coventry, the West Midlands, and nationwide who regularly need urgent pallet and heavy goods delivery.

Absolutely. We regularly transport fragile goods, high-value electronics, medical equipment, artwork, and other sensitive items. Our drivers are experienced in careful handling, and we use appropriate packaging and securing methods to protect your goods in transit.

For high-value consignments, we can arrange enhanced insurance cover and provide a dedicated, direct vehicle with no other goods on board. Just let us know your requirements when booking.

Yes, we offer European and international courier services. We can arrange same day or next day deliveries to destinations across Europe, and worldwide shipping for urgent consignments. Whether you need documents sent to Paris or equipment shipped to the United States, we can help.

Contact us with your international delivery requirements and we will provide a tailored quote with clear timescales.

Yes, all deliveries carried by Maine Couriers are covered by our goods-in-transit insurance as standard. This protects your consignment against loss or damage while it is in our care.

For high-value items or specialist goods, we can arrange additional cover to match the full declared value of your consignment. Just ask us for details when you book your same day courier delivery.

Yes. All Maine Couriers drivers undergo thorough background checks and vetting before they join our team. We take security seriously, particularly for clients in healthcare, legal, financial, and government sectors who trust us with sensitive and confidential materials.

Our rigorous vetting process is one of the reasons businesses across Coventry and the UK choose Maine Couriers as their trusted same day courier partner.

Yes, we provide proof of delivery (POD) for every consignment. This includes the recipient's name, signature, and the time of delivery. PODs are available electronically and can be emailed to you or accessed through your account.

This gives you a clear audit trail for every same day courier delivery — essential for businesses that need documentation for compliance, accounting, or customer service purposes.

We have strict protocols for handling confidential and sensitive documents. All items are transported in sealed packaging on a dedicated vehicle — never mixed with other customers' consignments. Our drivers are vetted and trained in secure handling procedures.

We serve law firms, medical practices, financial institutions, and government bodies across Coventry and the UK who rely on our discretion and security standards. If you have specific security requirements, talk to us and we will tailor the service to your needs.